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People & Operations

Everything escalates to your desk.

"Everything escalates to my desk. Decisions get re-litigated. I'm the bottleneck and I know it."

You have probably tried delegating and watched it come straight back. That is not a discipline failure. It is what happens when responsibility was handed over but authority was not.

If nothing changes

What this costs you.

  • Every unclear decision right costs roughly a meeting a week, indefinitely.
  • Capable people stop deciding because they learned it gets re-litigated.
  • You become the constraint on your own organization’s growth.
  • Nothing can happen while you are on leave, so you never really take it.
What we do

Operations

Authority that doesn't match responsibility creates a queue at the top. We publish the operating model and decision rights that get you out of the critical path — without losing control of what matters.

The cost you're already paying: every unclear decision right generates roughly a meeting a week, indefinitely.
The plan

Three steps.

01

Map where decisions actually go

Not the org chart — the real path, including the informal one that runs through you.

02

Publish decision rights

Who decides, who is consulted, who is informed, and what the standard is. Written down, not understood.

03

Hold the line for one quarter

The hardest part. We coach you through not taking back the decisions you handed over.

What you get

Concretely.

  • Published operating model with clear reporting lines
  • Global-versus-local decision-rights matrix
  • Role scorecards and behavioral standards
  • Systems and tools aligned to outcomes
  • Activity pruning — stopping what maps to nothing
What changes

On the other side.

Decisions get made at the right level, meetings shrink, and the organization keeps moving when you are not in the room.

Is this your constraint? Read the decision-rights guide →

Six minutes, free, and you keep the results either way.